Shipping

We ship from weird and wonderful Portland, Oregon!

We try our best to ship out your order within 2 business days of order placement, although occasionally things come up since we're a small team. Please consider opting for Standard shipping if your order is urgent.

Your shipping is 100% carbon neutral! We partner with ShopPay and Shopify Planet to offset the carbon impact of your order. When you add on Route Shipping Protection at checkout, you're actually making your order carbon negative!

We offer FREE SHIPPING with orders of 6 items or more! No minimum dollar amount. We do this to encourage you to consolidate your orders of multiple products to reduce waste from shipping. Excludes shipping rates over $15, which is typically only relevant to the Clothes Drying Rack, which is a large item that needs to be shipped separately.

Packaging

Your order is always shipped without plastic packing material. Occasionally, your order may be shipped in a re-used box or with re-used packing material from one of our vendors. Typically, packing material includes the following:

• 100% recycled corrugate (cardboard) box
• Kraft paper packing tape
• 100% recycled kraft paper fill
• Washi tape
• 100% recycled paper note card

Disposal Instructions:

• Leave kraft paper packing tape adhered to box, break down, and recycle.
• Leave washi tape adhered to paper fill. Recycle or compost.
• Recycle or compost paper note card.

Returns

In an effort to minimize carbon emissions and waste, we encourage you to think carefully before you buy. We're here to answer any questions if you're not quite sure whether one of our products is right for you. 

If you absolutely need to return your item, we will accept returns for items still in excellent, sellable condition within 30 days of the original order in exchange for store credit. The cost of shipping and a 5% restocking fee will be deducted from online returns.

Of course, if you find that there is something wrong with your order, let us know and we will make it right. 

Read about the environmental cost of returns here.