Shipping
We ship from weird and wonderful Portland, Oregon!
We try our best to ship out your order within 2 business days of order placement, although occasionally things come up since we're a small team. Please consider opting for Standard shipping if your order is urgent.
Your shipping is 100% carbon neutral! We partner with ShopPay and Shopify Planet to offset the carbon impact of your order. When you add on Route Shipping Protection at checkout, you're actually making your order carbon negative!
We offer FREE SHIPPING with orders of 6 items or more! No minimum dollar amount. We do this to encourage you to consolidate your orders of multiple products to reduce waste from shipping. Excludes shipping rates over $15, which is typically only relevant to the Clothes Drying Rack, which is a large item that needs to be shipped separately.
Packaging
Your order is always shipped without plastic packing material. Occasionally, your order may be shipped in a re-used box or with re-used packing material from one of our vendors. Typically, packing material includes the following:
- 100% recycled corrugate (cardboard) box
- Kraft paper packing tape
- 100% recycled kraft paper fill
- Washi tape
- 100% recycled paper note card
Disposal Instructions:
- Leave kraft paper packing tape adhered to box, break down, and recycle.
- Leave washi tape adhered to paper fill. Recycle or compost.
- Recycle or compost paper note card.
Returns
In an effort to minimize carbon emissions and waste, we're not accepting returns at this time. As with every purchase you make, we encourage you to think carefully before you buy. We're here to answer any questions if you're not quite sure whether one of our products is right for you. Of course, if you find that there is something wrong with your order, let us know and we will make it right.
Read about the environmental cost of returns here.
Recycling
We accept the following items for recycling:
- Waste from disposable razors including all brands of handles and replacement cartridges, and rigid and flexible packaging.
- Waste from all brands of oral care products including toothbrushes and toothpaste tubes.
- Shampoo/conditioner bottles (not otherwise curbside recyclable) and caps
- Eye liner pencils (non-wooden) and cases
- Cosmetics packaging
- Soap dispensers and tubes
- Hair gel tubes and caps
- Lip balm/gloss tubes
- Mascara tubes
- Plastic concealer tubes and sticks
- Shaving foam tubes (no cans)
- Spray bottles and triggers
Make sure all items are clean and dry prior to shipping. Keep in mind that sending in larger quantities helps minimize waste from shipping. We do not provide shipping labels at this time.
Send to:
3418 SE Hawthorne Blvd
Portland, OR 97214
Or if you're local to Portland, stop by our store. View open hours here.