We ship from weird and wonderful Portland, Oregon!
We try our best to ship out your order within 3 - 4 days of order placement, although it's not guaranteed.
Your order is always shipped without plastic packing material. Occasionally, your order may be shipped in a re-used box or with re-used packing material from one of our vendors. Typically, packing material includes the following:
- 100% recycled corrugate (cardboard) box
- Kraft paper packing tape
- 100% recycled kraft paper fill
- Washi tape
- 100% recycled paper note card
- Leave kraft paper packing tape adhered to box, break down, and recycle.
- Leave washi tape adhered to paper fill. Recycle or compost.
- Recycle or compost paper note card.
In an effort to minimize carbon emissions and waste, we're not accepting returns at this time. As with every purchase you make, we encourage you to think carefully before you buy. We're here to answer any questions if you're not quite sure whether one of our products is right for you. Of course, if you find that there is something wrong with your order, let us know and we will make it right.
Read about the environmental cost of returns here.
We accept the following items for recycling (packaging from skincare, hair care, and cosmetics are no longer accepted):
- Waste from disposable razors including all brands of handles and replacement cartridges, and rigid and flexible packaging.
- Waste from all brands of oral care products including toothbrushes and toothpaste tubes.
Make sure all items are clean and dry prior to shipping. Keep in mind that sending in larger quantities helps minimize waste from shipping. We do not provide shipping labels at this time.
2326 NE 40th Avenue
Portland, OR 97212
Or if you're local to Portland, stop by our store. View open hours here.